(830) 402-5235Office@lunarroofingtx.comMonday - Friday 8:00 am to 5:00pm
Lunar Roofing Solutions

Privacy Policy

Last updated: March 7, 2026

Introduction

Lunar Roofing Solutions (“we,” “us,” or “our”) operates the website bastrop.lunarroofingtx.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. Please read this policy carefully. By using the Site, you consent to the data practices described in this policy.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Request a free quote — name, email address, phone number, service type, and project description
  • Download our free roofing guide — email address
  • Call or email us — phone number, email address, and any information you share during the conversation

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)
  • Approximate geographic location (city/region level)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. These include:

Google Tag Manager (GTM)

We use Google Tag Manager to manage and deploy tracking scripts on our Site. GTM itself does not collect personal data but enables other tools (such as Google Analytics) to function.

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our Site. GA4 collects anonymized usage data including pages visited, session duration, and traffic sources. Google Analytics uses cookies to distinguish unique users. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Essential Cookies

Some cookies are necessary for the Site to function properly. These cannot be disabled without affecting core site functionality.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or delete cookies that have already been set. Note that disabling cookies may affect your experience on the Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free estimates
  • Deliver the free roofing guide you requested via email
  • Schedule roof assessments and provide service proposals
  • Communicate with you about your roofing project
  • Send marketing communications (only with your consent; you may opt out at any time)
  • Improve our Site, services, and customer experience
  • Analyze Site usage to understand how visitors interact with our content
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

  • Service providers — We use GoHighLevel (CRM) to manage leads and communications. Your contact form and lead magnet submissions are transmitted to our CRM for follow-up.
  • Analytics providers — Google Analytics receives anonymized usage data about Site visitors.
  • Legal requirements — We may disclose your information if required by law, court order, or government request.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and lead information are retained in our CRM system for the duration of our business relationship and a reasonable period thereafter.

Your Rights

All Visitors

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time by replying STOP to any message or contacting us directly

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by us
  • The right to opt out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

We do not sell or share your personal information for cross-context behavioral advertising.

European Visitors (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our lawful basis for processing is your consent (provided when submitting forms) and our legitimate interest in responding to inquiries.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites, such as Google Business Profile and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: